"Joe Peace was our designer -- we got so lucky! He gave us everything we were looking for when he did our initial design, he really understood what we were looking for. We shopped around a lot and came back to KSI because even though we knew Joe was busy, he made us feel like we were his only clients. He met our needs in every aspect of our project. When we required design changes or price updates, he responded in hours, not in days like several competitors. We had issues with our counter installation and were so happy to have Joe and manager Gail Feskorn go to bat for us to get the problem resolved to our satisfaction. We entered the KSI kitchen contest every year hoping to get a free makeover. We don't have any regrets spending our money at KSI. We have recommended KSI and Joe to our friends and family."

   -Jeff and Amy B., Livonia Showroom

 

"My designer was Sabrina Yoder in Birmingham. She was awesome! She provided a layout and a plan for us and was always happy to help make changes to our format. Sabrina was very friendly and offered great advice on quality and price of cabinets and granite. She is very knowledgeable in her line of work and I chose KSI because of her courtesy and expertise. She also got me the kitchen I wanted at the price I could afford. Sabrina is awesome and I will come back for my next project."

   -Mallory R., Birmingham Showroom

 

"We love our new granite countertops and found Wes to be very helpful and knowledgeable in his assistance. Installation was great. We would definitely recommend KSI for countertops! Thank you! "

   -Jim B., Brighton Showroom

 

"Everyone who worked with us was wonderful. The job turned out perfect. I would recommend KSI, Don McColl, and your team to anyone who was looking for cabinets. Thanks for everything!"

   -Sue and Al T., Ann Arbor Showroom

 

"Amy Wuest was a knowledgeable and helpful consultant who quickly and effectively addressed my questions and concerns. Her thorough kitchen layout and bill of materials made our installation go very smoothly."

   -Susan and Mike M., Toledo Showroom

 

"Sabrina Yoder was excellent. She helped me with many design details. It turned out beautifully."

   -Anne R., Birmingham Showroom

 

"Sharon Field-Camilleri was very helpful, listened to us, personalized to our needs, and it looks beautiful!"

   -Tim and Susan F., Brighton Showroom

 

"Our KSI experience was wonderful. Our designer, Joe Peace, was always very pleasant and helpful. We most certainly would recommend KSI"

   -Debbie K., Livonia Showroom

 

"Our experience was great. We are happy with how the project turned out. We will use KSI again if another project comes up."

   -Andrea B., Birmingham Showroom

 

"All the employees I came in contact with in your store -- from the receptionist to the salesmen -- we very helpful and knowledgeable. Thanks!"

   -Kathy R., Lima Showroom

 

"From the time we walked into the showroom, until the job was complete, Jim Ross was a pleasure to work with. He is a no-pressure sales associate (which I like), but he is always there to assist and suggest ideas. After checking other places, we were sure Jim was the person we felt most comfortable doing business with and we knew we could depend on him to follow through. Jim made several calls to let us know everything was on schedule and when the project began he came to the house to be sure all was well. He also came when the job was completed. Thanks to Jim for all his help and attention."

   -Karen R., Lakeside Showroom

 

"Sharon Field-Camilleri did a great job and we enjoyed working with her. She was very helpful in making suggestions as well as very knowledgeable about your products."

   -Walker and Nancy A., Brighton Showroom

 

"Matt Hibbard was very good to work with and we could not have gotten a better job done some place else. The kitchen is beautiful and very efficient for our small area, thanks to Matt."

   -Herb and Shirley M., Lima Showroom

 

"Jim Ross was a big help from the first time I talked to him at the showroom. And when he came out to my house to measure, he came up with the best ideas in planning out the layout of my kitchen. I was a nervous wreck and he made me feel at ease with the whole project from start to finish. He even stopped over a few times to make sure all was going well. After the whole kitchen was finished, he came over again to see the finished project. He loved it! Today I still walk into the kitchen and I'm amazed at how great it all looks. And my friends and family just love it. Thank you, KSI!"

   -Delores Y., Lakeside Showroom

 

"You completed our remodel in a timely fashion. Installers were great and didn't make a huge mess -- very respectful of our home and daily schedule. Thank you!"

   -James G., Birmingham Showroom

 

"I love my new cabinets and countertops. I now have space for everything! Makes my kitchen look completely updated and different. Thank you!"

   -Ron and Cathy U., Lima Showroom

 

"Sharon Field-Camilleri went out of her way to help us and meet our needs. She offered many ideas and suggestions that we never even thought of. We love our new kitchen! I would recommend KSI to everyone."

   -Joe and Kathy C., Brighton Showroom

 

"The install team -- Jeff Capizzi and Levi -- conducted themselves in a professional manner at all times. The quality of installation and attention to detail was excellent."

   -Edward and Patricia M., Lakeside Showroom

 

"Ben Palazzolo is a strong asset to your company. He was fabulous to work with and he is the reason I purchased your cabinetry after shopping other places. I have recommended Ben to many of my friends since doing business with him"

   -Rosalyn R., Birmingham Showroom

 

"Our designer was very nice to work with. Our decision process took some time, and changed a lot, but she was patient and low pressure. She let us design and change at our own pace. That was much appreciated."

   -Annette D., Brighton Showroom

 

"This project was our second with KSI. In both instances we were treated very well."

   -Greg and Linda D., Lima Showroom

 

"The designer, Sandra Daubenmeyer and the installer were excellent. They always wanted to make sure the customer's needs and wants were always satisfied."

   -Del F., Birmingham Showroom

 

"Ed York gave excellent service. We really like the look of our new bath."

   -Morris and Karen C., Livonia Showroom

 

"The showroom was beautiful -- that's how I was able to pick out the style and color of cabinets. I wanted to go white, but was advised of the disadvantages of having white cabinets. I am VERY HAPPY that we went with the quarter-sawn oak. It is beautiful!"

   -Brad and Raquel S., Lima Showroom

 

"This was our second purchase with KSI. In both instances, the designer and the installers were very professional and a pleasure to deal with."

   -Mike and Mary C., Lakeside Showroom

 

"LOVE the new cupboards!"

   -Judith R.., Brighton Showroom

 

"We were very pleased with everything. We look forward to doing business with KSI again in the future."

   -Scott and Barb C., Livonia Showroom

 

"Cannot say enough about Matt Hibbard -- professional, knowledgeable, courteous, kind and nice! Sarah Brown was also always very professional, courteous and helpful. Yes, we would recommend KSI, in fact, we already have! We have sent three other people in and suggested to others! They are the BEST!"

   -Don and Diana L., Lima Showroom

 

"Everyone at KSI are very professional, they work very hard to make you happy. The workers knew what they were doing and did it very well. I LOVE, LOVE, LOVE my new kitchen!"

   -Beverly M., Birmingham Showroom

 

"I have never done this before and was very impressed by everyone at KSI. I would use this company again! I have already recommended KSI to friends. I LOVE my new kitchen!"

   -Martha K., Lakeside Showroom

 

"It was a wonderful experience. BJ Hohnke made sure we had all the cabinets, floor, and countertops delivered quickly and in excellent shape. The remodeling of the kitchen was done before we moved into our new home thanks to the coordinating of the job by BJ. The people he recommended to do each part of the project were a pleasure to work with."

   -Ronald O., Ann Arbor Showroom

 

"Very satisfied with service and work done."

   -Eleanor K., Lakeside Showroom

 

"Was a pleasure to do business with KSI. Everything was professional and well handled"

   -Rob W., Birmingham Showroom

 

"Chris McVicker was knowledgeable and very professional. He was nice to work with."

   -Binod T., Toledo Showroom

 

"Joe Peace was phenomenal!"

   -Frances B., Livonia Showroom

 

"We really enjoyed working with Sabrina Yoder on our kitchen project. She was patient, knowledgeable, and always answered our inquiries in a timely manner. She was available when we had questions about customizing our cabinets. When she was not available, Jennifer Wilson also assisted us. We would also like to recognize her contribution as well. Thanks for all of your assistance. We love our kitchen!"

   -Peg F., Birmingham Showroom

 

"Fast delivery of cabinets! Great team work approach. If (designer) Chris McVicker was out of the office, then Amy Wuest was GREAT, too! Felt very comfortable not being forced beyond our budget. We were given various options to meet our family and financial needs."

   -Bob and Cindy S., Toledo Showroom

 

"I want everyone to know how pleased we are in our dealings with KSI. Ed York, from the Livonia office, was great! He presented us with multiple options and then modified them to suit our requirements. We visited the showroom many times trying to make our decisions. Ed was patient and answered all our questions. He was prompt in returning our calls when he was not in the showroom. Tim Gorring was the contractor Ed selected for our remodeling. He is a real craftsman. His pride in his work showed everyday he was in our home. The end result is a credit to both Tim and Ed. We love our kitchen, as does everyone who sees it. KSI should be proud to have Ed and Tim associated with them."

   -John and Clemelia S., Livonia Showroom

 

"I'm so very happy with our kitchen! The design was perfect, even down to the smallest detail! Matt Hibbard did a fantastic job in creating a kitchen design for the area he had to work with. He made several designs and suggestions for me until it was just right and it was better than anything I ever dreamed I could have! The contractor to do the installing was also wonderful. The KSI receptionist was so very nice and helpful, and even the delivery people were very nice!"

   -Lenora K., Lima Showroom

 

"Dean Buckley made the experience exceptional. I will use him again with confidence. Dean came highly recommended and I used KSI blindly due to such strong recommendations that I reviewed. Thank you!"

   -Carol R.

 

"Tim Stephens went out of his way to accommodate me and was very helpful in choosing what I needed. Anytime I needed a question answered someone was always available or called me right back. The counter installers were very professional and courteous. I am extremely pleased with the outcome and the overall experience."

   -Sheila H., Livonia Showroom

 

"Our house is 170 years old and very, very much our home. Our designer considered all its problems, our concerns, and what I wanted in the kitchen. Al Spezia, our installer, was awesome. True to his word, always on time, extremely pleasant, and very considerate. His work is perfection. Ben Palazzolo, the manager, jumped through hoops for us to have the kitchen of our dreams. We can't say enough good things about our entire experience with KSI. We have told all of our friends what a pleasure it was having KSI do all of our work."

   -Marc and Barb N., Lakeside Showroom

 

"Everyone was great to work with. My turn around kitchen is beautiful! All my friends love it. Should be an award kitchen!"

   -Louise H., Birmingham Showroom

 

"Jim Ross is an outstanding employee and an asset to your company. I can honestly say I couldn't have done my kitchen remodel without him. His suggestions and advice really made it happen! Jim Ross definitely got my business, my future business, and any referral I can give to friends. You are lucky to have a skilled, professional, friendly employee like him!"

   -Greg W., Lakeside Showroom

 

"Ben Palazzolo helped me immensely. I am handicapped. He came over and replaced some cabinet rails. What a blessing that was for me. He is one fine individual -- take care of him."

   -Joe K., Birmingham Showroom

 

"I was very happy with my KSI experience. I only bought materials for my bathroom project from KSI and did a lot of the work myself. I liked the quality of the materials, knowledgeable and courteous staff, willingness to work with me, and problem solving efforts of KSI in Ann Arbor."

   -Jim F., Ann Arbor Showroom

 

"Having never done a kitchen remodel before, my wife and I didn't know what to expect. Ed York was a tremendous help in getting us the kitchen we wanted within our budget. His amiable personality and experience proved to be assets when answering our thousands of questions. His willingness to stop by and assist helped put my mind at ease when a problem presented itself which I couldn't solve. Bottom line is that we felt the level of service was excellent. So good was the service that we recommended KSI to family and friends. In fact, my wife's co-worker was in a muddle of a kitchen when we told them about KSI. They went to KSI and they purchased granite and new hardware. Finally, we couldn't be happier with our kitchen and we have KSI to thank for it!"

   -Matthew F., Livonia Showroom

 

"We came in the store a lot, asking questions and borrowing samples, and Sandra Daubenmeyer was always very kind and patient. Brian Bauman, the installer, was very helpful, even to the point of figuring out an alternate way to adapt my desk drawer for my keyboard. I love my new kitchen! Thank you!"

   -Mike O., Lakeside Showroom

 

"I highly recommend KSI! We love our kitchen and Matt Hibbard was GREAT to work with!"

   -Don and Ann L., Lima Showroom

 

"Al Spezia was outstanding! Very knowledgeable, flexible and a joy to work with!"

   -Richard and Kim S., Lakeside Showroom

 

"I had prepared myself for some time as to what I had in mind. I had my lights and my appliances ready when we started our plan for kitchen redesign. Joe Peace, our helpful advisor, put all my wants together. Tim Gorring worked with the cupboards and installed wonderfully. His suggestions were great and I am pleased with the changes/results. Tim was wonderful to work with. My whole project was great! I am enjoying back in my new kitchen. Even got a little gift from KSI for my 80th birthday! My daughter and I thank you. Keep up your good business practices."

   -Peggy Z., Livonia Showroom

 

"We don't have a single complaint with KSI. It was a true pleasure doing business with you. We'd choose you again in a minute! Thanks for a job well done. Your people are great at what they do!"

   -Wayne A., Lakeside Showroom

 

"I did quite a bit of shopping before I ended up at KSI, so I was well informed about what I was purchasing. I found KSI to be very competitive in pricing. What ultimately made me decide to go with KSI was the professionalism and ease of working with Tim Stephens. He was very thorough and informative. I had a great experience with everyone at KSI and would definitely recommend you to others. Thank you!"

   -Denise L., Livonia Showroom

 

"We could not have had a better experience from KSI's people and products."

   -Pat W., Lakeside Showroom

 

"Ed York was very knowledgeable, courteous, and helpful to us; as we had never done a kitchen remodel before, so we didn't know what direction to take. He was also very patient with us. Between Ed and the contractor, Rick Soper, they did a beautiful and amazing job as a team. I would recommend them both, in fact, I have mentioned their names to our friends, as they all love my kitchen! Thank you!"

   -Steve and Mary R.., Livonia Showroom

 

"We love our KSI Kitchen! Everyone at KSI was always very nice and always helpful throughout our planning and purchase of our new cabinets. We started with sort of an odd-shaped kitchen, but Sandy Surma came up with several designs until we found one that suited our needs. Sandy was always happy to adjust our design until it came out just right. Great job, KSI! Thanks again!"

   -Mike and Deanna B., Flint Showroom

 

"We are very, very pleased with our new kitchen. It was originally formulated once we met Ed York and began our discussions. He's the BEST!"

   -Marjorie M., Livonia Showroom

 

"I've never done a kitchen makeover before, but Gail Feskorn walked me through it with ease. The cabinets in my kitchen look just like the ones in the showroom. KSI gets two thumbs up!"

   -Leo S., Livonia Showroom

 

"From the moment we met Matt Hibbard in the KSI showroom to this day of sitting in our new home enjoying the beautiful cabinetry, we have been more than pleased with the entire experience. Matt took a personal responsibility to make everything exactly as we dreamed. You have a quality group of people working for you in your Lima office, as well as your delivery personnel. Honesty is one of the biggest pieces of this experience...whatever your company said, promised or did was followed through with a done. That was very appreciated! Thank you! "

   -Kurt K., Lima Showroom

 

"Matt Orns did an excellent job throughout the entire process. He responded quickly to any questions we had and efficiently resolved any issues."

   -Scott L., Toledo Showroom

 

"We had our kitchen work done in 1996 by KSI through a builder. We were not happy at all with the layout of the kitchen cabinets, nor the choices (no side finished panels, etc.). However, we soon learned that our builder was just cutting costs of the kitchen to the 'bare bones'. We have added and re-arranged our kitchen since then on two occasions, working with KSI. Our designer, Sandra Daubenmeyer, helped us both times. We are now happy with the layout of our kitchen, as well as the cabinets we now have. Thanks for your help, Sandra!"

   -Barbara V., Lakeside Showroom

 

"I was very well pleased with KSI in the improvement of my kitchen. Matt Hibbard came, looked over my kitchen, made many measurements, and then sent me two different plans. I am very happy with the one I chose. It had several very helpful changes, which I enjoy very much. I have nothing but praise for KSI, Matt, their representation, the installer. I have gotten many people's admiration and compliments about my kitchen. I give a thumbs up for KSI!"

   -Ruth Ann L., Lima Showroom

 

"I had an extremely good experience with KSI and I would come back!"

   -Imme T., Brighton Showroom

 

"Very professional installation! Friendly and helpful salesperson! I love my new kitchen!"

   -Larry and Dianna M., Livonia Showroom

 

"Matt Hibbard and the staff made our kitchen remodel an easy one. I would use KSI again if a project comes up."

   -Michael and Jane B., Lima Showroom

 

"Jennifer Wilson from the Birmingham showroom was so great to work with! She knows her job, was always available, and followed up. She was a dream to work with. She made this project a success. I was a bit intimidated coming to the showroom, since I had a small, old kitchen. I thought that my project might not get the attention of higher end projects. Once I started working with Jennifer, my fears were gone. I was treated wonderfully by everyone. I will tell folks to ask for Jennifer. She is your biggest asset!"

   -James and Amy R., Birmingham Showroom

 

"We are extremely happy with our new kitchen. We enjoy all our new cabinets and the design fits our needs to a tee. Everyone who sees it tells us how great it is. Thank you!"

   -David G., Flint Showroom

 

"We are so happy with our new kitchen! It feels like we have a new house! Matt Hibbard was great. He was so helpful. I have already recommended KSI to anyone and everyone! Thank you!"

   -Chris and Janice S., Lima Showroom

 

"Bada Bing -- Great selection of products
Bada Boom -- Great help on getting it right and delivered.
Done -- Finito!"

   -Mike V., Lakeside Showroom

 

"Our installer, Rick Soper, was excellent. The granite installers were also very good."

   -Craig and Lynn H., Livonia Showroom

 

"Sandy Surma was great. Blasius for our countertop was outstanding!"

   -Jeff A., Flint Showroom

 

"The entire process from the first meeting with the designer to completion was very professional. The installers were a joy to work with. Thanks!"

   -Dale and Cynthia H., Livonia Showroom

 

"Working with Alda Opfer was first class. The installer, Bob Calkins, was also first class. We could not have asked for more. A great experience!"

   -Jerry and Carole D., Brighton Showroom

 

"Jennifer Wilson and Jeff Schwedt (the installer) were both awesome to work with. They were very helpful and every issue or question was dealt with in a timely manner. They both offered ideas, suggestions, and alternatives that made our choices and decisions much easier. Jennifer managed the overall project very well and Jeff completed all the work when promised and in a very detailed and complete way. It was a pleasure to work with them both."

   -Pete and Cathy B., Birmingham Showroom

 

"We worked with Chris McVicker for the second time. He was so helpful and knowledgeable. We knew whenever we had a question, he would have the answer! We would surely ask for him if we have any future needs."

   -Lynne S., Toledo Showroom

 

"The best business I've ever done with any service company! Always on time and well thought out. Thanks!"

   -Eric S., Livonia Showroom

 

"The designer and the installer were far beyond our expectations. They were VERY helpful and extremely clean and courteous. It was the BEST experience I have ever had with an outside contractor. The installer was superb! Couldn't imagine a nicer person! Thank you for allowing us to be part of the KSI experience!"

   -John and Phyllis Z., Lakeside Showroom

 

"This was the second kitchen we purchased from KSI!"

   -Bill and Mary P., Lima Showroom

 

"Very pleased with the attention and knowledge Joe Peace gave us. Like the quality of the cupboards."

   -Phillip and Linda G., Livonia Showroom

 

"Working with KSI is always a pleasure. Dean Buckley knows his products and the showrooms are always professional. Your delivery people are some of the best service people I've encountered in a long time. Last, but surely not least, the product line is beautiful with enough options to meet clients' needs. Keep up the good work!"

   -Carol L., Brighton Showroom

 

"I was deployed to Iraq during this process, so KSI worked mainly with my mother, who was extremely pleased with the installation. The installer treated my home like it was his own, focusing on details and making sure no corners were cut. I appreciate the effort it took to design most of this through second parties and emails. The cabinets look fantastic!"

   -Krista M., Birmingham Showroom

 

"Working with the staff at KSI was a very pleasant experience. I would be willing to do it all over again! Thank you!"

   -Tim M., Lakeside Showroom

 

"From the moment we walked into the showroom, we knew we were in the right place. Tim Stephens had great ideas and worked with us throughout the process. He came to our home and met with us to look at the project. Our installers, Rick Soper and Keith, were really great. They even let our dog outside. The whole project was everything we wanted and more! It was a great job by everyone involved. We would recommend Tim and Rick to anyone. Our friends and family were shocked at how beautiful everything turned out. Thank you so much for a wonderful job!"

   -Jim and Abbie S., Livonia Showroom

 

"We started in November 2007 meeting with every cabinet company in Ann Arbor and one builder to choose a company that could build what I wanted at a price I could afford. I had never done such a big remodel job in my house, but I was pretty sure the consultant's personality would make or break the process for me. As luck would have it, BJ Hohnke helped me the first time I went into the Ann Arbor showroom. My project was not easy because my family was involved in the design and deconstruction and rough-in portions to save us money. BJ kept it all together and there was never even a hint that maybe the family was wrong or didn't know what they were doing or couldn't do the work correctly. BJ bent over backwards to keep the project on track and to keep me sane. As a result, I LOVE my kitchen more and more every day. Thanks, KSI, and especially BJ! Your skills negotiating between workmen and clients are unmatched!"

   -Jill J., Ann Arbor Showroom

 

"Matt Orns was wonderful! We kept him busy figuring, re-figuring and figuring again! I frequently apologized to him, but he always said 'That's my job,' or 'That's what we do.' He is also very funny with a dry sense of humor. He was very patient with me as I wavered, questioned my choices, and changed my mind. He was unbelievably prompt getting prices, re-ordering things, etc. I can't say enough about Matt. He made the experience fun and more personal, rather than cold and business-like. My kitchen is beautiful and I am very happy!"

   -Kermit and Maggie R.., Toledo Showroom

 

"Jim Ross at KSI has been the most professional person we have ever dealt with. My wife and I went to two other companies before KSI to have our three bathrooms remodeled, and signed a contract with one of them. The next day, we stopped at KSI and met Jim Ross. His expertise and common sense approach to our needs made more sense than the other two put together. We immediately cancelled the contract with the other company and went with Jim Ross at KSI. The installer, Jeff Capizzi, and his crew are nothing short of spectacular. Total professionalism and courtesy. They have done an amazing job and are now working on our second bathroom. Jeff and his crew leave nothing for us to worry about. Jeff and his crew are above any installer we have ever dealt with. Total professionalism."

   -Al and Mary K., Lakeside Showroom

 

"BJ Hohnke did an incredible job on our remodel. He was professional, prompt, and very in tune to our needs. I can't speak highly enough of him. Thanks, BJ!"

   -Kerri M., Ann Arbor Showroom

 

"Joe Peace, our salesperson, was very knowledgeable and helpful. The installer was professional and adjusted the countertop to fit perfectly. Very pleased!"

   -Ken and Ellen B., Livonia Showroom

 

"Ben Palazzolo did a wonderful job -- coming out and submitting a design and an estimate in 24 hours! He was very knowledgeable; his years of experience gave me confidence. Al Spezia must be a rare contractor -- he was hardworking, on time, and did extra, unexpected things (made a beautiful heat vent cover to match the cabinets). He finished this major job in less than two weeks! I want to thank KSI, Ben, and Al; it was such a good experience. I am very happy with my lovely new kitchen. I do recommend KSI to friends and co-workers. Thanks!"

   -Sue and David F., Lakeside Showroom

 

"We met Sabrina Yoder at the home show at Rock Financial. She was very knowledgeable and easy to work with. We had priced granite countertops at many places. Sabrina was easy to work with and I felt comfortable that she would do a great job. KSI wasn't the cheapest price, but price isn't everything. My wife and I had a great experience throughout the whole process. Sabrina made it easy. Thank you, Sabrina!"

   -Rick W., Ann Arbor Showroom

 

"We actually enjoyed picking out our new kitchen! Matt Hibbard was such a gentleman, his input was professional and down-to-earth. He narrowed our choices and kept our budget in mind while helping us choose a beautiful kitchen! We walked into KSI very overwhelmed and left very satisfied and excited. We are enjoying the compliments! You better hope you don't lose Matt!"

   -John and Deb H., Lima Showroom

 

"Our designer, Sharon Field-Camilleri, from the Brighton store, was a delight to work with. Her immediate response to every phone call was unbelievable! She took into consideration every idea I had and guided me into making the right decisions. My kitchen is everything I expected and much more. I would highly recommend KSI -- especially if Sharon were the designer!"

   -Charles K., Brighton Showroom

 

"Don McColl was great. The installers knew exactly what they were doing in every area. They were very professional and I appreciated everything they completed. Thank you!"

   -Joan S., Ann Arbor Showroom

 

"Sharon Field-Camilleri was great! Very helpful! We are currently planning another bathroom. Keep up the great service! Thank you! Our bathroom looks great...the neighbors are stopping by our house to see it!"

   -John and Diane C., Brighton Showroom

 

"Matt Hibbard is the greatest! He did everything possible during our purchase and delivery. Matt is a very kind man and friend. He helped us in every possible way!"

   -Robert and Marilyn W., Lima Showroom

 

"We were very much impressed with our designer, Joe Peace, and the installer, Tim Gorring. Both had come highly recommended from a co-worker and from a former neighbor. We are so pleased with our new kitchen cabinets and have referred several friends who are contemplating updates on their kitchens. Thanks for great customer service!"

   -Devinee and Andrew N., Livonia Showroom

 

"Matt Hibbard was excellent in the follow-up of our kitchen! Thank you!"

   -Andy and Jill E., Lima Showroom

 

"Sharon Field-Camilleri did a great job with designing ideas, moving one refrigerator, layout of the cabinets, incorporating an existing pantry and great color selection for the walls. She was a pleasure to work with and I would definitely return to use her as a designer. She helped us stay within our budget. Thank you!"

   -David and Nancy J., Brighton Showroom

 

"Totally positive experience. This is not our first time with KSI and always very happy! In fact, we recommended KSI to a friend who has already had her entire kitchen redone!"

   -Joseph F., Livonia Showroom

 

"Sandra Daubenmeyer was very professional and always with a happy smile. That was very important to get our old kitchen remodeled on time. Also, the installer, Jeff Capizzi was very professional with his helpers. Never missed a day. Jeff was late one morning, but called in advance to let us know. Now, that's a real professional person! We have recommended three of our neighbors do work with KSI."

   -Casimir and Krystyna R., Lakeside Showroom

 

"Sharon was great to work with. She was always willing to help with our needs and take care of the few issues that did arise with our bathroom renovation. We will contact you in the future on upcoming projects."

   -Dale and Rochelle S., Brighton Showroom

 

"Ben Palazzolo and Al Spezia were great. I was very impressed with the quality of Al's work. He was so detailed in finishing after the countertop was installed. Touch-up painting was perfect! I will call on KSI in the future!"

   -Sue M., Lakeside Showroom

 

"A four star rating! From start to finish, the project went fabulously well! Don McColl was a great consultant with a creative eye. The installation team headed by John Sartor was knowledgeable and pleasant. When unforeseen problems arose, they were quick with solutions. All showed attention to quality and detail that was very evident in the finished installation. Any guest who enters my new bathroom comments on its beauty and uniqueness. It also was a pleasure to have complete trust in the character of the team members. I would leave during construction, certain they would treat my house as their own. Each one went beyond the call of duty in one way or another. I was so pleased, this year I am having a second bathroom done!"

   -Reynolds and Gail F., Ann Arbor Showroom

 

"In 1989, our builder sent us to KSI. We were happy with the designer, choices, and install. We liked the features offered by Merillat in 1989, so we came back to KSI. Our designer, Tom Fisher, was easy to work with and explained features and different manufacturers. We decided to stay with Merillat and are happy with the improved construction. We phoned Tom a few times after we picked up cabinets and he was able to clarify our questions and got back to us promptly."

   -Gerald and Dianne B., Brighton Showroom

 

"Amy Wuest was awesome to work with and always very helpful!"

   -Phyllis S., Toledo Showroom

 

"Joe Peace was very professional in handling our order. When a concern arose over a lazy Susan cabinet, Joe came out and measured the area in question and explained why his recommendation would work. How right he was! You should feel good having Joe Peace as one of your salespeople!"

   -Dan and Sharon W., Livonia Showroom

 

"We were very pleased with the responsiveness to our issues and concerns. Alda was very patient and helpful and was concerned that we would be pleased with the finished kitchen and bath. Thank you!"

   -Carl and Jeanette H., Brighton Showroom

 

"Jennifer Wilson was great to work with. Very knowledgeable and extremely helpful! I would recommend her to anyone!"

   -Aaron S., Birmingham Showroom

 

"EXCELLENT! Sharon Field-Camilleri is the BEST! This is one person who knows her product and is a definite asset to your company."

   -Duane and Angie S., Brighton Showroom

 

"Matt Hibbard came to the jobsite various times throughout the project to take new measurements and make sure the plan was accurate. We made several changes and each time he was pleasant and cooperative about the revisions. After visiting many places in the process of choosing cabinets, we were relieved and very satisfied to finally discover KSI!"

   -Dan and Molly W., Lima Showroom

 

"Our sink was not delivered with the rest of our items. I contacted our salesperson, Ed York, and he drove to Brighton and personally delivered my sink that afternoon! He went out of his way to make sure I had everything to install the next day. I will contact Ed to design my kitchen this winter. He has great ideas! Thank you!"

   -Elizabeth S.., Livonia Showroom

 

"The contractor Matt Hibbard recommended was superb! They were a joy to work with! Did a great job!"

   -Harry P., Lima Showroom

 

"I came into the showroom with my mind made up to exactly what I wanted. Ben Palazzolo was very available and saw to all of my concerns. Al Spezia, the installer, was terrific. He does beautiful work. I am completely satisfied with the work to complete my project, thanks to Ben and Al."

   -Kathy C., Lakeside Showroom

 

"We are very happy with our new kitchen...Harvey Frederick, our installer, was outstanding!! A true professional and a joy to work with. Thank you very much."

   -Ben and Amy G., Birmingham Showroom

 

"We would recommend KSI to others -- I already have. Sandra Daubenmeyer is very knowledgeable, creative, and professional. We will work with her again on bathroom projects. She was great!"

   -Tim and Deb F., Lakeside Showroom

 

"Thanks for a great experience with our new kitchen! Ed York went above and beyond!"

   -Michelle Z., Livonia Showroom

 

"We did the installation ourselves and there were a couple of things that were not what we needed. The staff was extremely helpful in exchanging or replacing to fix the problem. The whole experience was positive. We would recommend your company to others."

   -Mary and Paul L., Brighton Showroom

 

"Our visit was unplanned. We had just purchased wood floors and carpet two doors down from your Lakeside store. After our purchase was completed, I asked the store owner about countertops and he personally recommended Ben Palazzolo. Ben is an asset to your company -- knowledgeable and helpful. He came to our house the day of installation and followed-up -- which included a trip by Ben to pick up a small missing piece."

   -Hugh and Cathy W., Lakeside Showroom

 

"Great job! Great people!"

   -Marilyn D., Toledo Showroom

 

"I was very pleased with everyone I dealt with through KSI -- the people at Ferguson Plumbing and at Blasius, Inc. I am very pleased with my Corian countertop. I would not hesitate to recommend KSI to anyone!"

   -Marilyn M., Lakeside Showroom

 

"As a designer, I value a supplier who is complete from showroom to delivery. Add courteous sales and delivery personnel who are knowledgeable to that mix and you have a company that will always bring me in as a customer. Dean Buckley and Sue Holcomb are terrific! Keep up the good work!"

   -Carol L., Brighton Showroom

 

"We cannot say enough about Sabrina Yoder. We will work with her again and have already started referring her to our friends!"

   -Mark and Camila D., Ann Arbor Showroom

 

"Stan Kowal was wonderful to work with, the delivery guys were great, and we had someone come out to replace a door and he was great!"

   -Tom and Heather P., Livonia Showroom

 

"I can't express in words the GREAT job Sandra Daubenmeyer and Jeff Capizzi did. We had a lot of home improvement work done on our home in 2007 and they by far were the most professional, timely, considerate and respectful of everyone we dealt with. You have two wonderful people representing your company you should be very proud of. Our bathrooms turned out even better than we imagined. Hope to see you soon or in the near future for the kitchen! Very satisfied customers,"

   -Jim and Cindy O., Lakeside Showroom

 

"We will return for other projects. Thank you!"

   -John G., Livonia Showroom

 

"Matt Hibbard was very helpful in finding the right person to do the installation. Matt stayed involved with this project from beginning to end and beyond, making sure our kitchen was everything we wanted. We always knew Matt was there and available to help. We love our kitchen! We love the design! Matt was ever so helpful with suggestions and information. Thanks to Matt and the contractor, we now have what I call my "house beautiful" kitchen!"

   -Stan and Clara W., Lima Showroom

 

"Sabrina Yoder was great to work with -- very professional and always communicated in a timely manner. I love my cabinets and had a great experience with KSI!"

   -Deb L.., Ann Arbor Showroom

 

"I LOVE IT!!"

   -Marisa O.., Lakeside Showroom

 

"It is difficult doing a complete bathroom remodel, especially when a person is not savvy when it comes to decorating. I did not know what I wanted, and I was under pressure from my husband to "get it done...now!" Tim Stephens was so helpful from start to finish. He always conducted himself in a very professional manner and returned my calls promptly. He also made the necessary trips out to my house to advise me or to assess the situation when I had a concern. He made me feel these issues were just as important to him as they were to me. John Sartor of Sartor Tile was very easy to work with and was clear and concise in explaining and executing the construction timeline. I might add that Bob and Diane at Ferguson were most helpful in helping me choose the right plumbing fixtures for my bathroom, as well as the entire staff at KSI who I dealt with from time to time."

   -Barbara and David W., Livonia Showroom

 

"KSI is very well organized and is a better buying experience than with other dealers."

   -Eugene R.., Brighton Showroom

 

"Matt Hibbard and Sarah Brown were very helpful...This has been a very enjoyable business transaction -- with no surprises and no problems. We'll be sure to recommend KSI to others."

   -Greg R.., Lima Showroom

 

"Dean Buckley and his assistant were wonderful to work with. Dean had great suggestions and was VERY patient with us and making our decisions. The ladies at the front desk were extremely helpful, too, with samples and suggestions. I've visited the Brighton KSI showroom since it opened. I even entered the kitchen makeover contest once! I always thought I'd need their help -- and I did. My sister had dealt with another KSI location and recommended I try them. My good friend used to work for KSI and she recommended Dean, too. I was not disappointed."

   -Beth O., Brighton Showroom

 

"When we started getting quotes for our kitchen, we found the process to be very frustrating. We went to some of the "bigger" stores, and found it hard to find a worker to help us or a worker who would listen to what we wanted. My sister's co-worker recommended KSI. We had driven by KSI several times, but assumed the "bigger stores" would be cheaper. We were wrong!! We went to KSI on a Saturday morning and met with Chris McVicker. We were sold on KSI the minute we walked out the door. Chris was so easy to work with. His suggestions on the design of the kitchen were great! I cannot say enough good things about him. I think he went above and beyond his job requirements. He even delivered cabinets to us when he was on vacation in order to meet our timeline. I also liked when we called or stopped into the store that he remembered us and everything we had talked about. The service was awesome! We also had our countertop installed by KSI and it looks awesome! We are very happy with it."

   -Bob and Lauren P., Toledo Showroom

 

"Matt Hibbard and Sarah Brown were great in every way! Really liked their personal attention to questions...Great product, super personnel!"

   -Virginia S., Lima Showroom

 

"We are 100% satisfied. Sandra Daubenmeyer was very confident and the half bath is excellent!"

   -Wade L., Lakeside Showroom

 

"Stan Kowal was very helpful and very, very nice. He went above and beyond to help us and make sure we were very satisfied. When we called him for anything, he always called back in a timely manner and was always friendly. Thank you, Stan, for all of your help and support."

   -Debbi I., Livonia Showroom

 

"We used KSI for a previous remodel in 2006 -- we were so pleased, we went with KSI again for another remodel!"

   -Donald and Janet L., Lima Showroom

 

"We cannot say enough about Sandy Surma. This was our first major house remodel. Sandy was very informative and patient. She made sure she knew exactly what we wanted and we got it. Sandy always returned any messages I left in a very short amount of time. She made this project exciting and enjoyable instead of nerve racking and stressful. We hope you realize what an outstanding asset Sandy is to your business. Thank you!"

   -Ted B., Genesee Valley Showroom

 

"Ed York helped make this remodeling project a success. There were many other factors not in his control that seemed to be sabotaging our goal. But Ed was able to go above and beyond to make everything come together for a finished product that was complete and satisfying. If it were not for his kindness and caring and professional ethics, I'm sure I would have had a nervous breakdown. I am very thankful for his cooperation and due diligence. Thank you!"

   -Karen T., Brighton Showroom

 

"Very pleased with the whole project!!"

   -Madeline and Jim K., Ann Arbor Showroom

 

"Jim Ross was excellent. He came to our home to measure, and personally delivered our sink to make sure we had it in time for installation. Everyone we dealt with to measure, deliver, order, and install, were prompt and professional. We were very impressed with the entire experience and it was made as painless as possible."

   -Philip and Donna F., Lakeside Showroom

 

"This is our third project using KSI and John Affrica. We have been extremely happy on all three projects and their conclusions. We receive lots of compliments on all three rooms and refer people to KSI all the time."

   -Bill and Nikki B.

 

"Matt Hibbard was very helpful -- by the time I was done, I had a huge folder because I had changed my mind several times. I was never made to feel this was a problem -- just part of the job. I appreciated that. I also appreciated Sarah's friendliness and trips to Delphos to deliver items. Thanks for a positive experience! I love my kitchen!"

   -Dave and Tammy B., Lima Showroom

 

"We have worked with Ed York and KSI for a number of years. Ed is the most polite and has always provided us with great service and a great product. He represents your company greatly and you should be very proud of him."

   -Ellie M., Livonia Showroom

 

"Tom Fisher was great! He helped me put all my wants into reality. I had all kinds of pictures and we sorted out what was possible and he explained why something wouldn't work and helped create what turned out to be just right. The countertop guy was great also. When doing a kitchen remodel, you definitely need a sense of humor!"

   -Melanie H., Brighton Showroom

 

"Ben Palazzolo came out to our house to review a design I had put together. He had wonderful ideas that made my kitchen more workable for daily activities. I am very pleased with his service and his advice. By the way, I love the drawers under my 6 foot counter -- I'm very glad he made that space work for me!"

   -Brian M., Lakeside Showroom

 

"Matt Hibbard and Sarah Brown were easy to work with, professional and friendly and never made me feel like a pest, although I'm sure at times they wished I would just make up my mind! Kitchen decisions were hard for me to commit to, but with Matt's help, my kitchen has been totally remodeled and I love it!"

   -Nick and Julie S., Lima Showroom

 

"Our kitchen was finished a couple of weeks ago and we finally have everything unpacked. We wanted to send you a quick note to let you know how happy we are with our new kitchen. We are sincerely thankful for all of the help that Stan Kowal provided. We really appreciated how Stan came out to the house to talk with us about what we wanted to accomplish with our remodeling project. The layout he came up with is a perfect fit for the space we have. We are also extremely happy with the drawer close mechanisms and the granite countertops Stan recommended."

   -John and Sherry P., Livonia Showroom

 

"Al Spezia, our installer, was excellent. He's the neatest contractor we have ever had. He's reliable, trustworthy, and a hard worker. He vacuumed up every time he was here. We felt very comfortable while at work knowing he was in our house. He did a "bang up job" on our kitchen and we just love it and Al."

   -Walter P., Lakeside Showroom

 

"Matt Hibbard sold us and designed our first kitchen in 1986. Instead of refinishing the first kitchen, we elected to do a complete makeover. Matt was super in design and follow through. Thanks!"

   -Gary and Sandy W., Lima Showroom

 

"We shopped at several home improvement kitchen stores. Sandy Surma was the only one to listen to the challenges we had in our kitchen and designed something that really worked for us."

     -Gordon and Amy C., Genesee Valley Showroom

 

"We priced cabinets several places. KSI had the best price and the best service. BJ Hohnke took lots of extra time re-evaluating the plan we brought in to price and eliminated some things we didn't need and found us better ways and extra things that suited us better. He even called a week later to say, 'I was thinking about your project..' And sent us three more options to consider! I really appreciated all his time and effort. I felt he took a personal approach to our project."

     -Tom and Cheryl Q., Ann Arbor Showroom

 

"Sandra Daubenmeyer exceeded our expectations in her dealings throughout the project from start to finish. All the installers far exceeded our expectations. We have had many sub-contract workers over numerous projects. There has never been a more conscientious worker in our home. We will definitely use KSI again in the future."

     -Scott M., Lakeside Showroom

 

"Ralph Miller went above and beyond to satisfy us. He personally delivered the cabinets and made sure we understood the installation drawings. He followed up with my installer after installation. We are very satisfied with the completed job!"

     -Chet E., Lima Showroom

 

"We were very impressed with Harvey Frederick, the installer in charge of seeing that everything was done properly. My husband and I were extremely pleased and confident in his ability and honesty. You have a real gem in his working for KSI."

     -Michael and Cheryl M., Brighton Showroom

 

"My designer was wonderful! Courteous, helpful, knowledgeable. Made sure all my questions were answered and went the extra mile to see that I was satisfied with the final project. I love my kitchen and have had so many compliments! The installer, Rick, did a fantastic job with installation. He took great care in all the details. I will continue to recommend KSI to family and friends. You get an A+ in my book! Thank you!"

     -Hazel P., Toledo Showroom

 

"I cannot say enough wonderful things about my experience with KSI. Ben Palazzolo and Al Spezia are special people who go over and above what is expected of them. My kitchen is so beautiful and works so well -- it fulfills my every dream. The installation was seamless -- the results perfection. (Al wouldn't accept anything less!) Thank you for a rewarding and painless experience."

     -Carolyn S., Lakeside Showroom

 

"Overall we were very pleased with KSI. Our salesperson, Dave Fahle, was very knowledgeable and helpful with every aspect of our kitchen design. Dave followed up with our problems and made everything right. He even delivered a couple of cabinets we needed ASAP. Thanks to Dave and KSI we have a first class kitchen. Thanks!"

     -Terry and Nancy K., Toledo Showroom

 

"We had a great experience working with Sandra Daubenmeyer. Jeff Capizzi was wonderful to deal with. He always communicated with us and was on time when scheduled. Our bathroom is beautiful! Sandra gave great suggestions and was very pleasant!! All the installers for tile and plumbing were pleasant and easy to deal with. Can't wait to do the other bathroom!"

     -Steve D., Lakeside Showroom

 

"I really appreciate the installer's ability to meet our schedule. This ability to work around us was courteous and flexible, even though it affected his scheduling of other projects. I really appreciate working with all of the KSI staff on my beautiful kitchen!"

     -Lynn E., Birmingham Showroom

 

"Back in the summer I went to the Toledo store and had a wonderful experience. Chris McVicker bent over backwards finding just what I needed. It was so nice in this day and time to run into old-fashioned, honest to goodness help! Thank you! "

     -Lynn M., Toledo Showroom

 

"They did a very good job. KSI is the BEST!"

     -Elois F., Genesee Valley Showroom

 

"John Affrica did a great job designing my new bathroom. He listened to what I wanted and made suggestions which were perfect. I would highly recommend using John Affrica."

    -Howard and Cynthia K.

 

"Excellent service, excellent product, with high class personnel."

    -James and Joyce C., Ann Arbor Showroom

 

"Joe Peace was just the designer we were looking for. He was very prompt with all details and pricing. We love our new cabinets. They have completely revived the look of our interior. Everyone from your office staff to your delivery gentlemen has been very friendly and efficient. We have already recommended your company to others."

     -Alfred and Edna G., Livonia Showroom

 

"E for EXCELLENT! I'm very pleased with the work in both bathrooms. My company likes it, also!"

    - Virginia S., Lakeside Showroom

 

"The contractor, Paul Bolyard, was great. If he ran into a problem, he would have my husband call me at work and talk about it before continuing. He gave me updates and would fill me in on the next day's project. He was great about revisions or suggestions. He was great -- the project turned out fantastic! He even made a deadline for a graduation party."

     -Veronica H., Brighton Showroom

 

"Working with Sandra Daubenmeyer was a great experience. She was able to design a kitchen that exceeds our expectations. She was very prompt in returning calls and answering questions and concerns. Sandra is a very strong asset to your company."

     -Mike S., Lakeside Showroom

 

"Since I didn't know anyone who had service provided by KSI, I felt as if I was taking a chance on getting good customer service. Sure glad I gave KSI an opportunity -- I promote them to anyone who inquires about my beautiful countertops!"

     -Andrea and Aubrey P., Ann Arbor Showroom

 

"Sandra Daubenmeyer did a great job for me and answered all of my questions and concerns along the entire process. She is very professional and knowledgeable. Also, the installer, Jeff Capizzi, was courteous, helpful and did an excellent job. I am very happy overall with my cabinets and with KSI."

     -Diane D., Lakeside Showroom

 

"My wife and I are extremely pleased with the final results of our bathroom remodeling. The job performance of all of Mr. John Sartor's people was completed in a highly professional manner. In particular, John's tile work on the bathtub area and floors is first class!"

     -Mr. and Mrs. Mac, Livonia Showroom

 

"We had a great experience! All the installers were very professional and the final product looks great!”

     -Betsy and George D., Ann Arbor Showroom

 

"Sandy Surma was both helpful and knowledgeable in helping to develop our design and the Merillat products to aid in completion. I love my new kitchen!”

     -Dolores C., Genesee Valley Showroom

 

"Sharon Field-Camilleri was truly remarkable! She counseled us on the design and made sure that all work was coordinated smoothly. Great job! Great experience!”

     -Rick and Nancy B., Brighton Showroom

 

"We have worked with BJ Hohnke twice and we'll continue to do so in the future!”

     -Dave and Glenda W., Ann Arbor Showroom

 

"Ben Palazzolo was extremely business-like and courteous.  He knows his business, offered his advice, and always returned phone calls promptly. We are thrilled with the look of the finished rooms!"

     -Ray H., Lakeside Showroom

 

“Sandra Daubenmeyer did a very good job enhancing our ideas into the design. She was very helpful in making sure we would be happy with the design. Al Spezia was very professional and courteous at all times. He was always on time. We are very happy with how the install turned out due to Al's extra effort to do things the right way. We would like to thank KSI for a job well done."

     -Chris & Pat K., Lakeside Showroom

 

“I was very happy from the time I talked with Dave McColl about estimates until the kitchen was installed. The installers were very careful and cleaned up very well. I would highly recommend KSI. You have a great group of people."

     - Sue P.

 

“Ed York did an excellent, professional job. He had knowledge of Corian bowls that matched our countertop which no other competitors did."

     - Ronald S.

 

“All the work I had done was completed in a very timely fashion.  I wouldn’t use anyone else – KSI ‘saved the day’ for me.”

     -Sharon A. D.

 

“It was a pleasure doing business with you and your company.  The service from you was excellent, the cabinets arrived exactly as scheduled and in good condition. Please don’t hesitate to use our name and phone number as a reference for future customers.  Also the carpenter you recommended, Jeff Capizzi, was very prompt and did a wonderful job…”

     -Debbie H.

 

“This is the third kitchen I've purchased through KSI and Matt Hibbard. He has always been very informative and helpful. I would recommend KSI to anyone considering new construction or remodeling."

     -Jack A., Lima Showroom

 

"My husband and I are getting ready to re-do our kitchen. So we figured we would just go to Home Depot and get everything we need. Boy, were we wrong!  Home Depot wanted to charge almost ten thousand dollars for just our cupboards. We were shocked. That was more than we wanted to spend on the whole thing. So we came to KSI. Oh and I am so happy that we did. We got a quote for our cupboards and our counter tops for about 30% less than Home Depot was charging us just for our counters. I am happy to say we have an appointment with Jennifer Wilson (who is GREAT) at the Brighton store. You guys rock, and I am so looking forward to getting my new kitchen through you guys. Thanks so much, KSI."

     -Bonnie, Brighton Showroom